Global Manufacturer of Foundation Repair Products

Featured Job Friday: Customer Care at Matthew’s Wall Anchor

featured job friday matthew's wall anchor ecp

Featured Job Friday: Customer Care at Matthew’s Wall Anchor

 

This ECP #FeaturedJobFriday, we are showcasing Matthew’s Wall Anchor & Waterproofing Services and a case out of West Mifflin, PA. Matthew’s Wall Anchor & Waterproofing Services is a construction company specializing in wall anchors and waterproofing services and serving the Pittsburgh, Pennsylvania, Eastern Ohio, and Northern West Virginia area.  They truly pride themselves on customer service and being as educated as possible on new techniques. They make the client feel welcome through their experience and knowledge, and they did just that with this case.

Matthew’s Wall Anchor & Waterproofing Services was called to perform an inspection of the foundation at Darla’s home in West Mifflin, PA. They inspected the garage and basement to look for potential problems, and they ended up finding a damaged foundation and bowing walls. The back structural wall of her home including both basement and garage walls were bowing inward 1.25,” and Darla looked panicked at the news.

 

“Darla expected the worst, like many homeowners facing similar situations do.”

 

Matthew’s Wall Anchor & Waterproofing Services took the time to calmly explain that this was very common in this area, and she was not alone in this. They also explained, to her great relief, that no large equipment would need to be brought into the property and tear up her yard. Each anchor hole would be hand dug with shovels and post hole diggers. Upon giving her the quote for the work, she was pleasantly surprised at the price.

They completed the job in a timely manner, with less cost to the homeowner than expected, and with as little intrusion and disruption to her home life as possible. Darla can also be guaranteed a fifty-year warranty, and she has a reliable company to call if anything else should happen in her home.

When construction and repair companies take the time to work with and understand their clients like Matthew’s Wall Anchor & Waterproofing Services, they gain trust and rapport that they would not otherwise. Darla can feel safe in the knowledge that her home will be safe again and that the company working with her is trustworthy and has her best interests in mind. Matthew’s Wall Anchor & Waterproofing Services earns our #FeaturedJobFriday for this wonderful work.

You can contact Matthew’s Wall Anchor & Waterproofing at 1-800-284-7471 or on their website here.

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